Information we receive
Q Properties may receive your name, telephone number, email address, preferred property, budget, viewing preferences and any information you include when you call, email, use WhatsApp or submit an enquiry.
How we use it
We use this information to respond to enquiries, provide property details, arrange viewings, discuss property representation, maintain enquiry records, improve our service and protect the website from misuse.
Who may receive it
Information may be shared with a property owner, authorised representative or service provider only where reasonably necessary to respond to your enquiry or arrange the requested service. Q Properties does not sell personal information.
Retention and security
We retain enquiry information only for as long as it is reasonably required for the enquiry, transaction, record-keeping or legal purposes. Reasonable safeguards are used, but no internet transmission or storage system is completely secure.
Analytics and external services
The website may use privacy-conscious traffic measurement and may link to services such as WhatsApp, Google Maps and email providers. Those services apply their own privacy terms.
Your choices
You may ask Q Properties to correct or delete information held about you, subject to information we must retain for legitimate record-keeping or legal reasons.
Contact
Privacy enquiries can be sent to sales@qproperties.co.ke or made by telephone on +254 720 837 864.